team-colpitts - Colpitts Clinical

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With over 30 years of experience in the travel industry, Sam leads Colpitts Clinical with a focus on meeting the needs of both pharmaceutical partners and patients participating in clinical studies. He prioritizes a comprehensive approach to clinical services, including budget planning, site selection, and customized patient travel accommodations. Sam’s leadership and management skills have earned him recognition within the industry, as well as for his philanthropic efforts and entrepreneurial spirit. — Sam DeFranco
PRESIDENT

With over 40 years of experience in various aspects of the travel industry, Jeanne has honed her expertise in Operations Management. As the Senior Vice President of Colpitts Clinical, she oversees the clinical services that have helped the company become a leading name in the clinical trial travel sector. Jeanne’s responsibilities include managing the reservations, billing, and account management teams, all of which are dedicated to providing exceptional service for patients, families, and sponsors involved in clinical trials. According to Jeanne, “The success of our team in providing excellent service to our clients has resulted in numerous referrals and new business, making for a truly rewarding work experience." — Jeanne Johnston
SENIOR VICE PRESIDENT

Jeff brings extensive experience in the airline and travel management industry to his role, with over 30 years in the field. His experience includes a decade with two major airlines and over two decades in corporate and meeting travel management. At Colpitts Clinical, Jeff has played a crucial role in several areas, from marketing and sales to contracting, strategy development, trial cost estimation, and account management. Of all his responsibilities, Jeff particularly enjoys account management as it allows him to work closely with Sponsors and CROs to design, implement, and manage travel and expense services that greatly enhance the experience of patients and caregivers participating in clinical trials. Colpitts Clinical’s expertise in this area helps Sponsors and CROs in recruiting, retaining patients and controlling costs in clinical trials. — Jeff Brown
SENIOR VICE PRESIDENT

With over a decade of experience in business development and meeting planning, Courtney brings valuable expertise to her role at Colpitts Clinical. She dedicates a significant portion of her time to consulting with sponsor companies and CROs to identify and understand patient needs, and to communicate industry best practices and standards. Through collaborative efforts, Courtney helps create travel plans that effectively meet patient needs and trial objectives. The most rewarding aspect of her work, she says, is witnessing how Colpitts Clinical’s services directly impact patients’ quality of life. By providing these services to clinical trial participants, the company not only facilitates access to potentially life-saving drugs, but also eases the emotional and financial burden of trial participation. — Courtney Smith
DIRECTOR, BUSINESS DEVELOPMENT

Cameron brings over 35 years of expertise in the corporate travel industry to his role. For the past 20 years, he has been working in the Clinical Trial Division, collaborating with top biotechnology and pharmaceutical companies to boost patient retention in clinical trials and establish business growth prospects with sponsor sites and CROs. Cameron recognizes the significance of offering a private and confidential service to the study participants, and he finds joy in the diverse challenges that come with leading Colpitts Clinical’s global team. — Cameron Lyall
MANAGER, INTERNATIONAL OPERATIONS

Laurie has over 15 years of experience in account management. She is known for her exceptional organizational skills and attention to detail, making her a valuable asset in the demanding world of clinical trials. Alongside the Sales Team and Clinical Travel Coordinators, Laurie works with Sponsors and CROs to finalize contract agreements and provide both external and internal operational support for each study. The unique and diverse nature of each trial, with its own set of parameters and requirements, keeps Laurie engaged and on her toes, and is what she finds most enjoyable about her role. — Laurie Rent
SENIOR ACCOUNT MANAGER

Jennifer Keays | General Manager — Jennifer Keays
GENERAL MANAGER

Brenda Dugan | Manager, Accounting — Brenda Dugan
MANAGER, ACCOUNTING

Victoria Dement | Manager, Reservations — Victoria Dement
MANAGER, RESERVATIONS

Katie Silva | Senior Training & Implementation Lead — Katie Silva
SENIOR TRAINING & IMPLEMENTATION LEAD

Suzanne Moscardelli | Account Manager — Suzanne Moscardelli
ACCOUNT MANAGER

Ashley McWatt | Operations Support - Scotland — Ashley McWatt
OPERATIONS SUPPORT - SCOTLAND

Valerie Bishop — Valerie Bishop
MARKETING & PORTAL MANAGEMENT

Barbie St. Pierre | Senior Trial Travel Coordinator-U.S. — Barbie St. Pierre
SENIOR TRIAL TRAVEL COORDINATOR-U.S.

Dejay Durant | Senior Trial Travel Coordinator-U.S. — Dejay Durant
SENIOR TRIAL TRAVEL COORDINATOR-U.S.

Elaine Messier | Senior Trial Travel Coordinator-U.S. — Elaine Messier
SENIOR TRIAL TRAVEL COORDINATOR-U.S.

Kim Kirohn | Senior Trial Travel Coordinator-U.S. — Kim Kirohn
SENIOR TRIAL TRAVEL COORDINATOR-U.S.

Tammy Starkey | Senior Trial Travel Coordinator, U.S. — Tammy Starkey
SENIOR TRIAL TRAVEL COORDINATOR- U.S.

Bryony Graham | Senior Trial Travel Coordinator-Scotland — Bryony Graham
SENIOR TRIAL TRAVEL COORDINATOR-SCOTLAND

John Kennedy | Senior Trial Travel Coordinator-Scotland — John Kennedy
SENIOR TRIAL TRAVEL COORDINATOR-SCOTLAND

Jim Sutrick | Senior Trial Travel Coordinator-U.S. — Jim Sutrick
SENIOR TRIAL TRAVEL COORDINATOR-U.S.

Bryony Graham | Senior Trial Travel Coordinator-Scotland — Bryony Graham
SENIOR TRIAL TRAVEL COORDINATOR-SCOTLAND

Ann Weatherbee

Carol Shade | Accounting Coordinator — Carol Shade
ACCOUNTING COORDINATOR

Nathan Wilkie | Trial Travel Coordinator-Scotland — Nathan Wilkie
TRIAL TRAVEL COORDINATOR-SCOTLAND

Claudine Griess | Accounting Coordinator — Claudine Griess
ACCOUNTING COORDINATOR

Donielle McDermott | Accounting Coordinator — Donielle McDermott
ACCOUNTING COORDINATOR

Kristen Steichen | Contract Specialist — Kristen Steichen
CONTRACT SPECIALIST

Allan has built a solid career in corporate travel, with 10 years of experience with Colpitts at its UK headquarters. This office was the first of Colpitts’ global locations to specialize in clinical trial travel services. Allan finds great fulfillment in providing exceptional service to patients and their families, ensuring their comfort and ease of travel for site visits. He finds the extra effort and dedication required in this field to be the most rewarding aspect of his job. — Allan Cowan
ASST MANAGER, INTERNATIONAL OPERATIONS

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