Colpitts has access to more partners in more countries, which allows Colpitts to book reduced fares, leverage discounts on accommodations, provide culturally sensitive, local language and time zone solutions, and develop more customized services for patients who are involved in clinical trials sponsored by Colpitts’ clients.
LANGUAGE SUPPORT IS A KEY SERVICE FOR PATIENTS IN WORLDWIDE TRIALS
It is not uncommon for trial participants to travel from all corners of the globe in search of answers to their medical conditions. While diversity amongst the patients is optimal from a scientific standpoint, it does present some logistical challenges for trial sponsors and coordinators – the most prevalent of which may be the language barrier between patients and the clinical researchers. Colpitts Clinical offers access to up to 240 languages through experienced interpreters, providing the best over-the-phone and on-site experience for trial participants and coordinators.
Onsight Global Interpreters – Worldwide Trials
Colpitts’ onsite global interpreters speak up to 170 languages. Interpreters can go to the trial site location, hospital, patient home, or meet patients at the airport to assist with hotel check-ins and getting acquainted in their new surroundings. The verbal and written exchanges between researchers and patients play a key role in everything from dictating instructions on patient care, to reporting how changes in care may be impacting the patients’ well-being. Ultimately, the capability of key players within the trial to communicate effectively and efficiently can impact the overall success of a clinical trial and influence the associated project timeline and cost.