Embracing Change to Accomplish Great Things

For over 130 years, Colpitts Clinical has continuously evolved, driven by a steadfast commitment to enhancing our services to meet the dynamic needs of our clients. Originally a division of Colpitts World Travel, we’ve transformed into Direct Travel, specializing in providing exceptional travel services for clinical trials.

Our journey parallels the intricate process of a clinical trial, built on four fundamental pillars. These encompass comprehensive trial implementation and management, meticulous coordination of travel logistics, spanning air and rail travel, ground transportation, and accommodation arrangements, alongside proficient management of per diems and patient expense reimbursements. Each aspect of our service delivery is tailored with precision to suit the unique requirements of every client and trial.

Client-centric approach
Our client-centric approach reflects the evolution of our relationships, beginning with a deep understanding of our clients’ needs. We swiftly transition into action, providing the essential services required for a successful partnership. At the trial’s peak, we excel in ensuring seamless travel and expense management while our clients concentrate on medical research. As the trial reaches its conclusion, our meticulous attention to detail extends to the final stages, encompassing patient visits, expense reimbursements, and comprehensive reporting.

Dedication
This cycle of dedication has been repeated over 1300 times across our managed trials, underscoring our unwavering commitment to excellence and our relentless pursuit of client satisfaction.