Dedicated to Clinical Travel

Colpitts Clinical has deep roots in the travel industry, and we are pioneers in dedicated clinical trial travel coordination. From our founding as a division of our namesake, Colpitts World Travel, to our new beginning as a Direct Travel company, we have played a role in more than 1000 clinical trials worldwide and continue to adapt to meet the ever-changing needs of clinical trial sponsors, CROs, sites and most importantly patients.

Colpitts Clinical is one of the only full-service travel and expense management providers dedicated specifically to seamless patient-centric planning and support for travel to clinical trial visits.  Headquartered in Norwood, Massachusetts, Colpitts Clinical has offices throughout the United States, Canada, as well as offices in the U.K., and with Direct ATPI Global Travel offices throughout the world.  Colpitts Clinical has the ability to deliver solutions customized to the needs of its biotechnology, pharmaceutical and CRO clients, while providing cost control for trials and ensuring regulatory compliance.

Backed by more than 130 years of travel industry experience we pride ourselves on exceeding the client’s expectations. We were one of the first to provide clinical patients’ care, beginning more than 20 years ago.

Our Philosophy

Our philosophy is to meet every challenge and exceed expectations throughout every phase of the trial – from site set up to financial reconciliation. We help eliminate barriers to trial participation and significantly increase patient retention through patient-centric services and personalized support. All logistics, from air ambulance charters to family friendly, long-term accommodations, are handled in-house by a team of GCP certified, HIPAA and GDPR trained, Colpitts Clinical’s Travel Coordinators, dedicated to each trial. The Colpitts Clinical team personally customizes every aspect of the patient’s itinerary, creating a seamless, low-stress travel experience throughout even the lengthiest clinical trials.

Diversity & Inclusion

Direct Travel is proud to be an Equal Opportunity employer, and we foster an inclusive, accommodating and safe work environment for anyone in our employment. We employ team members from more than 20 different countries, many ethnic groups and races as well as team members in the LGBTQA+ community. We believe that our differences help us all realize our full potential. It is our policy to offer equal employment opportunities without regard to race, religion, color, age, sex, national origin, citizenship, marital or parental status, sexual orientation, military discharge status, military personnel, disability, genetic information, gender expression, gender identity or any other legally protected status.

For us, it is not just about compliance with the law. Our company benefits from the creativity and innovation that result when employees who have different experiences, perspectives and cultures work together. This drives innovation and high performance. We also believe a well-managed, diverse workforce expands our knowledge base, skills and cross-cultural understanding, which enables us to relate and respond to our diverse and evolving client base across the world. We support and offer a welcoming environment to all employees, suppliers and clients. We actively search for a diverse pool of job candidates to find the talents, skills and experience to meet the needs of our clients and our business. When filling positions, we track the hiring of employees who are representative of minority groups and stay versed in all state and federal laws to not just meet but also exceed standards. We also provide mandatory anti-bullying and anti-harassment training that each employee must complete and pass annually.

Additionally, Direct Travel is proud to employ a diverse leadership team, with women holding seven of our key executive leadership positions. These women within our leadership are each highly involved in the daily operations of our company and constantly engaged in all aspects of our business.

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