Finding a Rewarding Career in Clinical Travel

 In Clinical Trials, Colpitts Clinical

Helping people has always been my passion, which is why I originally pursued a career in early childhood education. I worked in that field for eight years and found it very rewarding, but I was also open to change. I never knew how much patient interaction was involved with clinical trial travel, and how as an account manager, it’s my job to walk both patients and sponsors though the many detailed steps in the clinical trial process.

I work with sponsors to help patient families get to and from their appointments, facilitate simple reimbursements for out-of-pocket expenses, and ensure that patients are comfortable in both short and long term accommodations so that they can focus on what’s really important – getting better.

Colpitts Clinical works with an incredible team of clinical professionals and CROs at numerous pharmaceutical companies – many of which focus their trials on treatments for rare diseases. Sponsors continuously impress me with what they are willing to do for patients, from prepaying for travel to ensuring that families can stay together during the trial process. I know how hard sponsors work to recruit patients for their trials, and it’s my job to ensure the patients are happy and the sponsors maintain enrollment. Patient retention ultimately leads to more research, better results, and improved treatments.

If you’re like me in the sense that you love working with people and crave a rewarding career, there’s nothing better than hearing from patients and caregivers who are so thankful for the services I provide and arrange that help them face challenging medical needs.

By Suzy O’Connell

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